We accept returns of shrink-wrapped printed books and will provide a full refund for the price of the book if returned in their original condition. Books must be returned within 14 days of receiving them. Shipping charges are not refundable and customers are responsible for the cost of shipping returned items back to us.
If books were damaged upon arrival, OSAAT Entertainment will refund shipping charges, as well as return shipping, with proof of the damage.
To return your book, please email firstname.lastname@example.org
. We will provide the return address as well as shipping instructions. Books must be returned in new condition and in their original packaging. Refunds will appear in the form of your original payment method.
We do not accept returns nor issue refunds for downloadable products, including digital or electronic books. This includes electronic books purchased through third parties, such as Apple's iBooks Store and Amazon's Kindle store.